PSU
Coming soon
Grahak Doot
Grahak Doot — Policyholder Grievance Resolution Assistant
Challenge addressed
Digital service adoption lags, with app and portal grievances needing rapid resolution
What this tool does
A digital-service grievance assistant for LIC customer zones. It resolves app, portal and payment issues, drafts multilingual responses within IRDAI grievance timelines, guides users through LIC digital services, and escalates unresolved cases to Bima Bharosa.
Other tools for Life Insurance Corporation of India (LIC)
Are you from Life Insurance Corporation of India (LIC)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team