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Rasoi Darpan

Rasoi Darpan — Catering Quality Complaint Analytics

Challenge addressed

Catering quality complaints recur across trains, needing analytics on vendors and menus

What this tool does

Analytics assistant that mines catering complaints from RailMadad and social feedback for IRCTC catering managers, ranking problem trains, vendors and menu items so quality actions target the worst offenders first.

Are you from Indian Railway Catering and Tourism Corporation Ltd (IRCTC)?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.