Department
Coming soon
Pratidaan Disha
Pratidaan Disha — Refund Delay Intelligence Tracker
Challenge addressed
Refund processing delays for income tax and GST drive recurring taxpayer grievances
What this tool does
Tracks and explains income tax and GST refund delays for departmental service teams: diagnoses where a refund is stuck across CPC or GSTN stages, drafts status replies to taxpayers, and surfaces systemic bottlenecks for management review.
Other tools for Department of Revenue (CBDT & CBIC)
Are you from Department of Revenue (CBDT & CBIC)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team