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Kar Sahayak
Kar Sahayak — Taxpayer Grievance Resolution Copilot
Challenge addressed
Taxpayer service queries across portals receive inconsistent, jargon-heavy responses
What this tool does
A taxpayer service copilot for CBDT and CBIC helpdesks that converts legalese into clear, consistent answers on returns, refunds, notices and registrations, drafts grievance responses, and routes complex cases to the right officer.
Other tools for Department of Revenue (CBDT & CBIC)
Are you from Department of Revenue (CBDT & CBIC)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team