Autonomous Institution
Coming soon
Kar Mitra
Kar Mitra — Taxpayer Helpdesk Resolution Copilot
Challenge addressed
Helpdesk ticket resolution is slow with inconsistent answers across channels
What this tool does
A helpdesk copilot for GSTN that gives consistent, citation-backed answers to taxpayer queries on registration, returns, refunds and payments, drafts ticket responses, and routes complex or legal issues to the right jurisdiction, cutting resolution time.
Other tools for Goods and Services Tax Network (GSTN)
Are you from Goods and Services Tax Network (GSTN)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team