Autonomous Institution

Goods and Services Tax Network (GSTN)

Five evidence-based challenges identified for this entity, each paired with a ready-to-build AI tool specification — free for the Government of India to deploy.

Top 5 Challenges

Drawn from official reports, audits, parliamentary material and public feedback. Framed as improvement opportunities, never as criticism.

  1. 1

    Fake invoice and input tax credit fraud networks demand stronger graph analytics

  2. 2

    Return filing errors and mismatch notices generate large taxpayer dispute volumes

  3. 3

    Portal performance issues during peak filing windows draw recurring complaints

  4. 4

    Helpdesk ticket resolution is slow with inconsistent answers across channels

  5. 5

    Refund processing delays hurt exporters and small business cash flows

Five AI Tools

Each tool answers the matching challenge above, and is built on curated official sources with safeguards and human oversight.

Beejak Kavach

Fake Invoice Network Detector

Supports GSTN and tax-officer analytics teams in exposing fake invoice and input tax credit fraud rings: maps supplier-buyer graphs, flags circular trading and mismatch patterns, and builds explainable case dossiers for enforcement referral under the CGST Act.

View build spec

Milaan Netra

Return Mismatch Reconciliation Engine

Helps GST helpdesks, practitioners and taxpayers reconcile return mismatches — GSTR-1 vs GSTR-3B vs GSTR-2B — explaining notices like DRC-01B and DRC-01C, diagnosing likely causes line by line, and drafting structured replies within statutory timelines.

View build spec

Bhaar Chakra

Portal Peak Load Forecaster

Forecasts GST portal load around filing peaks (GSTR-3B, GSTR-1, annual returns) for GSTN operations teams, models deadline-day surge scenarios, and recommends capacity, queueing and communication plans to prevent outages and taxpayer frustration.

View build spec

Kar Mitra

Taxpayer Helpdesk Resolution Copilot

A helpdesk copilot for GSTN that gives consistent, citation-backed answers to taxpayer queries on registration, returns, refunds and payments, drafts ticket responses, and routes complex or legal issues to the right jurisdiction, cutting resolution time.

View build spec

Vapasi Sutra

Refund Processing Tracker

Tracks GST refund applications end-to-end for exporters and MSMEs: maps RFD-01 stages and deficiency memos, predicts delay points, computes indicative interest eligibility, and drafts follow-ups so working capital is not trapped in pending refunds.

View build spec

Are you from Goods and Services Tax Network (GSTN)?

We will build, deploy and hand over these five tools to your office free of charge, as a seva to the nation. No licence fee, no lock-in.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.