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Vidyarthi Mitra

Vidyarthi Mitra — Student Grievance Resolution Copilot

Challenge addressed

Student grievances on fees, admissions and refunds face significant redressal pendency

What this tool does

Grievance resolution copilot for UGC's e-Samadhaan ecosystem. Triages student complaints on fees, refunds and admissions, maps them to the applicable UGC regulations, drafts notices to institutions and tracks redressal timelines to cut pendency.

Are you from University Grants Commission (UGC)?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.