Department Coming soon

Vayovridh Vaani

Vayovridh Vaani — Pensioner Grievance Quality Monitor

Challenge addressed

Pension grievance disposal quality varies across departments and banks

What this tool does

Analyses CPENGRAMS pension grievances for DoPPW reviewers, scoring disposal quality, spotting perfunctory closures and repeat complaints against specific ministries and bank CPPCs, and drafting feedback so every elderly pensioner's grievance gets a real resolution.

Are you from Department of Pension and Pensioners' Welfare?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.