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Upbhokta Mitra

Upbhokta Mitra — Consumer Case Triage Copilot

Challenge addressed

Consumer commissions carry large case backlogs with slow, paper-based triage

What this tool does

Triages consumer commission caseloads — classifying complaints, checking e-Daakhil filings for completeness, suggesting hearing-ready summaries and precedents — helping registries move faster through large backlogs.

Are you from Ministry of Consumer Affairs, Food & Public Distribution?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.