Ministry Coming soon

Shulk Sahayak

Shulk Sahayak — Toll Grievance Resolution Copilot

Challenge addressed

FASTag deduction disputes and toll grievances need faster automated reconciliation and redressal

What this tool does

Resolves FASTag deduction disputes and toll grievances faster: classifies cases, cites NETC dispute rules and waiver provisions, drafts resolution letters with refund timelines, and surfaces systemic plaza-level error patterns.

Are you from Ministry of Road Transport & Highways?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.