Department
Coming soon
Shikayat Netra
Shikayat Netra — Grievance Root-Cause Analytics
Challenge addressed
CPGRAMS grievances need smarter categorisation, routing and root-cause analytics
What this tool does
Applies intelligent categorisation and root-cause analytics to CPGRAMS grievances for DARPG - auto-classifying complaints, detecting systemic issue clusters across ministries and drafting root-cause briefs that turn grievances into reform signals.
Other tools for Department of Administrative Reforms and Public Grievances (DARPG)
Are you from Department of Administrative Reforms and Public Grievances (DARPG)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team