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Sainik Mitra

Sainik Mitra — Veteran Pension Grievance Copilot

Challenge addressed

Veteran pension grievances around SPARSH migration and payment errors remain high

What this tool does

Grievance copilot for veterans and Sainik Welfare staff that diagnoses SPARSH pension issues — migration errors, stopped payments, life certificate and arrears problems — and produces exact resolution steps, drafts and escalation routes to PCDA and DESW.

Are you from Ministry of Defence?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.