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Rasoi Doot

Rasoi Doot — LPG Delivery Grievance Assistant

Challenge addressed

LPG delivery delays and distributor-level grievances recur across the large domestic customer base

What this tool does

Helps BPCL Bharatgas customer service cells and LPG territory managers triage delivery-delay and distributor complaints, check them against service norms, draft empathetic replies in local languages, and spot repeat-offender patterns across the distributor network.

Are you from Bharat Petroleum Corporation Ltd (BPCL)?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.