Department Coming soon

Pension Sarathi

Pension Sarathi — SPARSH Grievance Resolution Copilot

Challenge addressed

SPARSH pension migration glitches drive high grievance volumes from veterans

What this tool does

Helps DESW staff and Sainik Boards resolve SPARSH pension grievances from veterans — diagnosing migration errors, missing data and payment issues, drafting rule-cited responses, and tracking cases to closure so pensioners get faster, consistent redressal.

Are you from Department of Ex-Servicemen Welfare?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.