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Pariksha Mitra

Pariksha Mitra — Candidate Grievance Chat Copilot

Challenge addressed

Grievance volumes during examination cycles overwhelm helpdesks and delay responses

What this tool does

Frontline grievance copilot for SSC exam cycles: answers candidate questions on applications, admit cards, answer keys, results and DV in English and Hindi, drafts consistent CPGRAMS replies for staff, and routes urgent cases — absorbing surge volumes during exam season.

Are you from Staff Selection Commission (SSC)?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.