Ministry Coming soon

Nidhi Sahayak

Nidhi Sahayak — Provident Fund Claim Triage Copilot

Challenge addressed

EPFO and ESIC claim settlement delays drive high CPGRAMS grievance volumes needing automated triage and tracking

What this tool does

Speeds up EPFO and ESIC claim grievance handling: triages CPGRAMS and EPFiGMS complaints by claim type and delay cause, drafts member replies, tracks settlement ageing, and gives regional offices a prioritised worklist to cut pendency.

Are you from Ministry of Labour & Employment?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.