Ministry
Coming soon
Nagar Vaani
Nagar Vaani — Citizen Grievance Chatbot
Challenge addressed
Swachhata app and municipal grievances face slow, inconsistent response times
What this tool does
A citizen grievance chatbot for MoHUA that triages Swachhata app and municipal complaints, routes them to the right ULB workflow with correct categories and SLAs, drafts status replies, and surfaces recurring hotspots for supervisors to fix root causes.
Other tools for Ministry of Housing & Urban Affairs
Are you from Ministry of Housing & Urban Affairs?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team