Apex Office Coming soon

Jan Doot

Jan Doot — Citizen Petition Triage Engine

Challenge addressed

High petition volumes addressed to PMO need intelligent triage and routing support

What this tool does

A triage assistant for PMO public-wing officers that classifies incoming citizen petitions, detects urgency and vulnerability markers, routes each to the correct ministry or state channel via CPGRAMS conventions, and drafts acknowledgement text.

Are you from Prime Minister's Office?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.