PSU (Maharatna)
Coming soon
Grahak Vaani
Grahak Vaani — Fuel Consumer Grievance Copilot
Challenge addressed
High volumes of dealer and LPG consumer complaints need faster triage and closure
What this tool does
Triages and resolves IOCL dealer and LPG consumer complaints faster — classifying Indane refill delays, billing and quality issues, drafting replies under citizen charter norms and spotting systemic distributor-level patterns.
Other tools for Indian Oil Corporation Ltd (IOCL)
Are you from Indian Oil Corporation Ltd (IOCL)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team