Ministry
Coming soon
Dak Mitra
Dak Mitra — Postal Grievance Resolution Assistant
Challenge addressed
Postal parcel tracking and delivery grievances rise with e-commerce logistics volumes
What this tool does
Helps India Post teams resolve parcel tracking and delivery grievances quickly — locating consignment status, classifying failure points, drafting responses, and spotting systemic delay patterns as e-commerce volumes surge.
Other tools for Ministry of Communications
Are you from Ministry of Communications?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team