Regulator Coming soon

Bima Setu

Bima Setu — Claim Grievance Triage Copilot

Challenge addressed

Health insurance claim rejection complaints recur while grievance pattern analysis remains manual and slow

What this tool does

Triage copilot for IRDAI grievance teams handling health claim rejection complaints via Bima Bharosa: classifies cases, checks policy and regulation grounds, spots insurer-level rejection patterns, and drafts responses.

Are you from Insurance Regulatory and Development Authority of India (IRDAI)?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.