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Bima Doot

Bima Doot — Claim Settlement Tracking Copilot

Challenge addressed

Insurance and social security scheme claims face settlement delays and grievance escalation

What this tool does

Tracks claim settlement performance for PMJJBY, PMSBY and APY-linked benefits: monitors pendency and turnaround times by insurer and bank, drafts grievance responses, and escalates ageing claims before they breach timelines.

Are you from Department of Financial Services?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.