Regulator
Coming soon
Ahaar Mitra
Ahaar Mitra — Consumer Complaint Resolution Assistant
Challenge addressed
Consumer complaints on food safety portals see slow resolution and weak feedback loops
What this tool does
Helps FSSAI's consumer grievance teams triage Food Safety Connect complaints: classifies issues, routes them to the right state authority or FBO, drafts multilingual acknowledgements and closure replies, and surfaces recurring product or locality patterns for enforcement.
Other tools for Food Safety and Standards Authority of India (FSSAI)
Are you from Food Safety and Standards Authority of India (FSSAI)?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team