Statutory Body

Employees' Provident Fund Organisation (EPFO)

Five evidence-based challenges identified for this entity, each paired with a ready-to-build AI tool specification — free for the Government of India to deploy.

Top 5 Challenges

Drawn from official reports, audits, parliamentary material and public feedback. Framed as improvement opportunities, never as criticism.

1
High claim rejection rates and settlement grievances drive persistent EPFiGMS pendency
2
KYC and name-Aadhaar mismatches block member withdrawals and transfers
3
Employer default and contribution evasion detection relies on delayed manual scrutiny
4
Pension processing delays and higher-pension case backlogs remain substantial
5
Member service queries arrive in many languages beyond helpdesk capacity

Five AI Tools

Each tool answers the matching challenge above, and is built on curated official sources with safeguards and human oversight.

Nidhi Sarathi

Claim Settlement Triage Copilot

Cuts EPF claim rejections and grievance pendency: pre-checks Form 19, 10C and 31 claims for the defects that drive rejection, drafts precise deficiency communications members can actually act on, and triages EPFiGMS grievances to the right regional office fast.

View build spec

Pehchan Setu

KYC Mismatch Resolution Engine

Unblocks EPF members stuck on KYC: diagnoses name, date-of-birth and Aadhaar mismatches across UAN records, prescribes the exact correction route - joint declaration, employer attestation or UIDAI update - and tracks correction cases so members stop bouncing between offices.

View build spec

Niyokta Netra

Employer Default Detection Analytics

Detects employer PF default early for EPFO enforcement teams: mines ECR filing patterns for missed months, shrinking headcounts and wage under-reporting, ranks establishments by evasion risk, and prepares evidence packs for 7A inquiries and recovery action.

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Sevanivritti Sutra

Pension Case Backlog Tracker

Tracks EPS-95 pension and higher-pension case backlogs for EPFO offices: monitors every case's stage from application to PPO, flags files stuck beyond norms, structures wage-detail validation for higher-pension computation, and keeps pensioners informed with clear status notes.

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Sadasya Vaani

Multilingual Member Query Assistant

Answers EPF members' service questions in their own language: explains balance, claim, transfer, KYC and pension procedures step by step, guides members through the e-Sewa portal and UMANG app, and hands complex cases to EPFO officers with a clean summary attached.

View build spec

Are you from Employees' Provident Fund Organisation (EPFO)?

We will build, deploy and hand over these five tools to your office free of charge, as a seva to the nation. No licence fee, no lock-in.

Contact the project team